 Dear Subscriber,
How do you measure what makes a trustworthy brand?
For almost 150 years Stannah has remained a resolutely independent British business. By remaining true to our family values and taking care to look after our people and our customers we have been quietly successful, expanding to have operating companies across the UK and all over the world.
With growth, and facing increased competition in all our markets, we have spent the last year developing a clearer, more consistent approach to managing and communicating our business to stand us in good stead for the future.
At the heart of this work is a strong but simple promise that defines our position within our industry: ‘always true to our word’. This reflects the way we go about business – with care, fairness and practicality – so that we can provide life-and work-enhancing products and services to our customers.
Although Stannah is world-renowned for stairlifts, we are a single organisation with many specialities: passenger lifts, platform lifts, goods lifts
, stairlifts, escalators, moving walkways and related lift services. By defining what we stand for as a business overall we are now able to communicate more effectively – with a refreshed approach – with our different customers, our people, our suppliers and the public.
Kind regards,
Jon Stannah
MD, Stannah Lift Services Ltd
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