Do you keep your promises?

Dear building professional,

Please accept my apologies if we got your name wrong in our previous email.

Do you keep your promises?

It’s easy to make a promise, but oh so much harder to keep it. We like to monitor our promise of outstanding customer service, and what better way than asking our customers how they think we are doing. The results are sometimes quite surprising…

Remember lidos? They seem to remind everyone of long summer days in their childhood, so it’s good to see that Plymouth are set to supply more lingering memories. We were delighted to supply a lift to this project in time for the busy holiday season.

The promise of simpler legislation never really seems to come to fruition. In our 'other news' item we visit the promise of BS EN 81-41 changes, still awaiting a final published version. Then there is the impending Equality Act 2010, promising ‘one act covers all’?

I promise that is for another day.

Regards

Alastair Stannah
MD Stannah Lifts

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Do we live up to our promise?

Stannah Lift Services customer satisfaction survey June 2010

We pride ourselves as an organisation who really do care about our customers
And it seems that our Service Division are rated highly by their customers, although, as the saying goes, there’s always room for improvement.

Take a look at the results of our latest Stannah Lift Services customer survey

Stannah cuts a dash at Art Deco lido

Without a doubt, the al fresco bathing joys of Plymouth Hoe’s Tinside Lido have been made more accessible with the installation of a Stannah Maxilift passenger lift. This ten-person people-mover now provides a direct shortcut from the clifftop entrance to the seawater pool six metres below. Before its arrival, would-be bathers had to trek the long way round when, surely, time and energies are best saved for waterplay and a measure of poolside cool.

Take a closer look...

Xtralift revitalises Camden housing project

A leading UK provider of affordable housing, Circle Anglia, has commissioned the Dartford branch of Stannah Lift Services to modernise the passenger lift system in a social housing development in Theobalds Road, Camden, London.

As an established Stannah National Contracts’ customer, Circle Anglia’s specification criteria resulted in the selection of a passenger lift from Stannah’s new Xtralift range to serve this low-rise, four-storey development of eight units.

In this issue

	Do we live up to our promise?
	Stannah cuts a dash at Art Deco lido
	Xtralift revitalises Camden housing project

Other news

Good news for platform lifts

BS EN 81-41 (safety rules for vertical lifting platforms) - Part 41:
Vertical lifting platforms intended for use by persons with impaired mobility - is intended to be the harmonised standard covering vertical platform lifts. However, while it has been in development for a number of years, it is yet to be finalised and published. It is still under review and at this time it is possible that it will not become a harmonised standard due to concerns raised in some European countries. Stannah are closely involved in the development of the standard and are monitoring progress – so watch this space!

As part of the industry standards for platform lifts, we have introduced new features to our Midilift range benefiting both the end-user and customer. All Stannah platform lifts are now being load tested on site, at no extra cost to the customer. Additionally the Midilift SL now has one touch controls on the landings.

Midilift SL platform lift
Vertical platform lifts can now be supplied with ‘one touch’ or ‘latched’ controls on the landings. In the past both the platform and landing buttons had to be constant pressure. The Midilift SL now comes with one touch landing controls as standard (already available on Midilift XLplus). For end-users it is a much more intuitive control system providing greater operational ease.

Midilift XLplus
Our new Midilift XLplus platform lift offers real choice when selecting a solution to access within your building. The lift has an enclosed lift car, automatic one touch controls on both the landings and the platform, just like a passenger lift, and a lift car finish that echoes our passenger lift range. However it is cheaper and quicker to install as it does not require a pit and is supplied in its own structure, which reduces builders work and makes it very versatile to position within a building. In low rise applications, where the lift is essential for access but intended for low usage, the Midilift XLplus can provide an ideal, cost-effective solution.

See Midilift XLplus in action.

Head Office: Watt Close, East Portway, Andover, Hampshire SP10 3SD

Do we live up to our promise?

Stannah cuts a dash at Art Deco lido

Xtralift revitalises Camden housing project

In this issue

Other news

Good news for platform lifts

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